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Travel Alert – Ukraine Situation
July 18, 2014: Due to the situation in the Ukraine, customers traveling to, from, and/or on a flight previously scheduled to travel through the Ukraine may experience flight delays, scheduled flight time changes, and/or cancellations.

Passengers are requested to re-confirm their flights directly with the airlines prior to departure.

If you need to change your flight or for current Ukraine information: Some airlines have announced flexible policies for customers wishing to change their reservations. Please use the below link to review their individual policies and/or current Ukraine information:

Austrian Airlines Air France Emirates Finnair KLM LOT Polish Airlines Lufthasa Qatar Airways Swiss Air Ukraine International Airlines
Travel Alert – Ukraine International Airlines:Donetsk Sergey Prokofiev International airport closure
Dear passenger-

Effective 24 February 2014 - Ukraine International Airlines regrets to inform you that due to Donetsk Sergey Prokofiev International airport closure UIA flights en route Kiev – Donetsk – Kiev are cancelled due to reasons beyond the carrier`s control through to 26 October 2014. We will continue to keep you updated with the latest information on UIA flight schedules.

Live information on UIA flights is available on the airline`s official website:

Ukraine International Airlines
Travel Alert – go!/Mesa Airlines has ceased all Hawaii flight operations through 2015
Effective April 01, 2014, go! /Mesa Airlines has ceased all their flight services to/from all Hawaii islands. The decision to cease operations in Hawaii follows significant growth in the Company’s flight operations on the mainland and was a strategic decision to focus the organization on maximizing its growth in the capacity purchase “codeshare” operations which comprise over 98 percent of the Company’s business.

Under the terms of an agreement with Hawaiian Airlines, go! will be able to re-book passengers ticketed through go! for travel scheduled between April 1, 2014 and June 30, 2014 in specified fare classes on Hawaiian’s Inter-island network. go! will refund tickets for passengers who cannot be accommodated on Hawaiian Airlines, or for passengers holding tickets for travel after June 30, 2014.

Flight re-protection options for go! can be requested on your behalf by contacting go!/Mesa Airlines directly for assistance at 1-888-435-9462 for a one-call resolution. A go! agent will advise you their option at that time to accept. The reason you need to contact go! directly is so they can advise of the actual flight(s) available and will instantly confirm the proposed flight(s) and re-issue your reservation(s). These new flight(s) will then become 100% non-refundable and non-changeable.

go!/Mesa Airlines
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Important travel tips to know before buying an airline ticket Important travel tips to know before buying an airline ticket
  • Please always read the terms and conditions section in order to be clear on the conditions of purchase.
  • Most discounted tickets (the most economical) are non-refundable and therefore have restrictions regarding changes and / or cancellations. These restrictions may also apply on other tickets as well.
  • It is a good practice to also purchase travel insurance while booking your travel. Travel Insurance protects you from many unexpected conditions such as sudden illness, travel delays, lost baggage, etc.
  • Please spell your name correctly. Don't use nicknames and make sure it matches exactly as on your government issued ID or passport as name changes are not permitted by the airlines.
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  • Please re-confirm your reservation at least 48-72hrs hours prior to departure. Airlines make schedule changes frequently to accommodate load ratios and weather conditions. For a list of airline contact numbers, please click here.
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Some airline carriers no longer allow free checked baggage. Two or more bags are permitted, however airlines will charge an additional cost at the time of check in. You are advised to contact the airline you are flying to determine exact baggage policies.
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