Travel Alert – Canada: Suspended flights to the Caribbean & Mexico from January 31-April 30, 2021

Following the measures announced by the Canadian government, all airlines have temporarily suspended their flights between Canada and the Caribbean & Mexico for 90 days, as of January 31, 2021.

Several Canadian airlines have announced they will continue to operate flights northbound from the Caribbean & Mexico for two weeks to bring guests already at their destination back to Canada. After this time, these routes will be completely suspended through April 30, 2021.

If you need to change your flight: Many airlines currently have flexible rebooking options that allow changes to your reservation free of charge. For those who have a reservation with any restrictions, the airlines may announce additional flexible policies due to this suspension. Please use the below link to review their individual policies and for current information from the Canadian government:

Canadian Government AeroMexico Air Canada Air Transat Caribbean Airlines Sunwing Swoop WestJet
Travel Alert – Air Namibia: Ceased Operations from February 11, 2021

Due to the global COVID-19 pandemic causing loss of passenger revenue and its current financial condition, Air Namibia has ceased all its operations. All Air Namibia flight reservations have been cancelled with effect from Thursday, February 11, 2021.

Customers holding an Air Namibia (SW) ticket: Your booking has been cancelled. At this time, do not go to the airport as there will be no Air Namibia staff to assist you. If you have any flight credits issued in 2020 they have expired on December 31, 2020. Should you choose to file a claim with Air Namibia, you may register at refunds@airnamibia.aero and callcentre@airnamibia.aero

For more reference and contact information, please use the below link:

Air Namibia: Contacts
Travel Alert – Air Transat: Suspends Operations from January 31-April 30, 2021

Following measures announced by the Canadian government, Air Transat will be suspending all their regular flight operations from January 31 to April 30, 2021. For customers currently at destination whose return flights were scheduled during this period, Air Transat is working on a repatriation plan to have a sufficient number of repatriation flights and available seats to return all their customers back home as soon as possible. Details of which will be posted once we receive more information.

We thank you for your understanding and patience. For more information on this announcement, please review the below links for Air Transat and the Canadian government.

If you have an upcoming flight booked, Air Transat currently has a Covid policy in-place waiving their change and cancellation fees. Changes and cancellations can be made online referencing the “Manage My Booking” link below. **Note: you’ll need to have your Air Transat confirmation number handy to look up your reservation.

Canadian Government Air Transat: Announcement Air Transat: Manage My Booking Air Transat: Contacts
Travel Alert – United States: Kaua'i Advisory for December 02, 2020-March 03, 2021

Due to a concerning increase in COVID-19 cases on the island of Kauai, effective December 2nd, the island of Kauai will be removed from the recent State of Hawaii pre-travel testing program. This means all returning Kauai residents, residents from other Hawaiian Islands, and out of state guests traveling to Kauai will need be follow a mandatory 14-day quarantine. Customers traveling to or from Lihue, Kauai on December 02, 2020-March 03, 2021 may experience flight time schedule changes or flight cancellations.

Passengers traveling to or from Lihue Airport, Kauai, Hawaii (LIH) are requested to re-confirm their flights directly with the airlines prior to departure.

If you need to change your flight: Many airlines currently have flexible rebooking options that allow changes to your reservation free of charge. For those who have a reservation with any restrictions, the airlines may announce additional flexible policies due to this restriction. Please use the below link to review their individual policies, to check your current flight status, or you may contact your respective airline directly:

County of Kaua'i Alaska Airlines American Airlines Hawaiian Airlines Southwest Airlines
Travel Alert – Coronavirus: Advisory and Entry Restrictions by Country

Due to the global Coronavirus outbreak (COVID-19), specific entry restrictions and travel advisories have been enforced. Many airlines have created flexible policies to allow changes to your current flight bookings free of charge. Please visit our dedicated site "COVID-19: Airline Travel Waivers" below to review your airline’s current travel advisories, operational updates, and restrictions due to this pandemic.

Some airlines are requiring passengers to complete Health Declaration forms, to be filled out at the airline's check-in counter. Please allow extra time at the airport, prior to your departure, to complete these forms.

For more information on COVID-19, please reference the below links:

COVID-19: Airline Travel Waivers Entry Restrictions by Country COVID-19 Tracker World Health Organization US Homeland Security GOV.UK
Travel Alert – Porter Airlines: Suspended Operations until March 29, 2021

Porter Airlines supports the efforts of the Canadian, U.S. and global authorities in their responses. Government actions make it apparent that restricting activities by people in all communities is what's required to keep everyone healthy, and ultimately to end this fast-spreading pandemic.

As a result, Porter will continue aligning its approach with the public health response and government advisories and are actively working to prepare for resumption of service. However, with quarantine measures, customer demand, the continued closure of the Canada-US border and the Atlantic travel bubble which are key factors impacting Porter Airlines to extend their restart date until March 29, 2021.

If you have an upcoming flight booked, Porter Airlines has waived change and cancellation fees for all their flights. Changes and cancellations can be made online referencing the “Manage My Booking” link below. **Note: you’ll need to have your Porter Airlines confirmation number handy to look up your reservation.

Porter Airlines- Announcement: Porter Airlines- Manage My Booking:

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