Travel Alert – United States: Winter Storm Harper Advisory for January 18-21, 2019

Due to inclement weather and Air Traffic Control restrictions, customers traveling to, from, and/or via the Central Plain and Northeast regions of the United States on January 18-21, 2019 may experience flight delays, diversions, and/or flight cancellations.

Passengers traveling to, from, and/or have a connecting flight through the Central Plain and Northeast regions of the United States are requested to re-confirm their flights directly with the airlines prior to departure.

Central Plain airports affected by operational conditions: Akron/Canton, OH (CAK); Bloomington/Normal, IL (BMI); Cape Girardeau, MO (CGI); Cedar Rapids, IA (CID); Champaign/Urbana, IL (CMI); Chicago-Midway, IL (MDW); Chicago-OHare, IL (ORD); Cincinnati, OH (CVG); Cleveland, OH (CLE); Columbia, MO (COU); Columbus, OH (CMH); Dayton, OH (DAY); Des Moines, IA (DSM); Detroit, MI (DTW); Dubuque, IA (DBQ); Evansville, IN (EVV); Fort Wayne, IN (FWA); Hays, KS (HYS); Indianapolis, IN (IND); Kalamazoo/Battle Creek, MI (AZO); Kansas City, MO (MCI); Kirksville, MO (IRK); La Crosse, WI (LSE); Liberal, KS (LBL); Lincoln, NE (LNK); Madison, WI (MSN); Milwaukee, WI (MKE); Moline, IL (MLI); North Platte, NE (LBF); Omaha, NE (OMA); Peoria, IL (PIA); Quincy, IL (UIN); Rapid City, SD (RAP); Rochester, MN (RST); Salina, KS (SLN); Scottsbluff, NE (BFF); Sioux City, IA (SUX); Sioux Falls, SD (FSD); South Bend, IN (SBN); Springfield, IL (SPI); Springfield, MO (SGF); St. Louis, MO (STL); Toledo, OH (TOL); Waterloo, IA (ALO); Wichita, KS (ICT).

Northeast airports affected by operational conditions: Albany, NY (ALB); Allentown, PA (ABE); Bangor, ME (BGR); Boston, MA (BOS); Binghamton, NY (BGM); Buffalo, NY (BUF); Burlington, VT (BTV); Elmira, NY (ELM); Erie, PA (ERI); Harrisburg, PA (MDT); Hartford, CT (BDL); Ithaca, NY (ITH); Islip/Long Island, NY (ISP); Latrobe, PA (LBE); Manchester, NH (MHT); Martha's Vineyard, MA (MVY); New York-Kennedy, NY (JFK); New York-LaGuardia, NY (LGA); Newark-Liberty, NJ (EWR); Niagara Falls, NY (IAG); Philadelphia, PA (PHL); Pittsburgh, PA (PIT); Plattsburgh, NY (PBG); Portland, ME (PWM); Portsmouth, NH (PSM); Presque Isle, ME (PQI); Providence, RI (PVD); Rochester, NY (ROC); State College, PA (SCE); Stewart/Newburgh, NY (SWF); Syracuse, NY (SYR); Trenton, NJ (TTN); Washington-Dulles, DC (IAD); Washington-National, DC (DCA); Watertown, NY (ART); White Plains/Westchester County, NY (HPN); Wilkes-Barre/Scranton, PA (AVP); Worcester, MA (ORH).

If you need to change your flight: Some airlines have announced flexible policies for customers wishing to change their reservations. Please use the below link to review their individual policies or to check your current flight status:

Air Canada Alaska Airlines/Horizon Air American Airlines British Airways Delta Air Lines Emirates Frontier Airlines JetBlue Airways KLM South African Airways Southwest Airlines Spirit Airlines United Airlines Virgin Atlantic WestJet Airlines
Travel Alert – Canada: Winter Storm Harper Advisory for January 19-21, 2019

Due to inclement weather and Air Traffic Control restrictions, customers traveling to, from, and/or via Eastern Canada on January 19-21, 2019 may experience flight delays, diversions, and/or flight cancellations.

Passengers traveling to, from, and/or have a connecting flight through Eastern Canada are requested to re-confirm their flights directly with the airlines prior to departure.

Airports affected by operational conditions: Bathurst, NB (ZBF); Charlottetown, PE (YYG); Fredericton, NB (YFC); Gaspé, QC (YGP); Halifax, NS (YHZ); Hamilton, ON (YHM); Îles-de-la-Madeleine, QC (YGR); London, ON (YXU); Moncton, NB (YQM); Montréal, QC (YUL); Ottawa, ON (YOW); Quebec City, QC (YQB); Saint John, NB (YSJ); Sydney, NS (YQY); Toronto-City, ON (YTZ); Toronto-Pearson, ON (YYZ).

If you need to change your flight: Some airlines have announced flexible policies for customers wishing to change their reservations. Please use the below link to review their individual policies or to check your current flight status:

Air Canada American Airlines British Airways Delta Air Lines KLM Swoop United Airlines WestJet Airlines
Travel Alert – California Pacific Airlines: Suspended West Coast Operations through January 31, 2019

Due to the impact from a nationwide pilot shortage, California Pacific Airlines has temporarily suspended their Carlsbad flight services and tickets sales. All existing January 2019 West coast flight reservations for Carlsbad, CA; San Jose, CA; Reno, NV; Las Vegas, NV; and Phoenix-Mesa, AZ are cancelled. Customers traveling on California Pacific Airlines from/to Denver, CO; Pierre, SD; and Watertown, SD may experience flight cancellations, scheduled time changes, and/or flight delays.

Passengers traveling on California Pacific Airlines are requested to re-confirm their flights directly with the airline prior to departure.

For updated information, contacts, and to check your current flight status, please review the below link:

California Pacific Airlines
Travel Alert – Primera Air: Ceased Operations/Filed for Bankruptcy on October 01, 2018

After failed attempts to secure long-term financing, Primera Air Scandinavia/Primera Air Nordic have ceased operations and filed for Bankruptcy as of Monday, October 01, 2018.

Customers holding a Primera Air Scandinavia/Primera Air Nordic ticket: Your booking has been cancelled. At this time, do not go to the airport as there will be no Primera Air staff to assist you.

Virgin Atlantic is offering a selection of reduced fares to passengers affected by Primera Air bankruptcy. Proof of a Primera Air booking with the same origin and destination, named passengers, and October travel dates must be provided at the time of booking.

For more information and contacts: please review the below link:

Virgin Atlantic
Travel Alert – United States: Powder Substance Restrictions for International Flights to the U.S.

The U.S. Department of Homeland Security (DHS) requires additional security measures for all international flights to or connecting through the U.S., which may result in extra screening for everyday items such as powder, food, books, magazines, and large electronics.

Per the DHS, beginning June 30, 2018, some travelers may also be subject to additional security measures to prohibit powder-based substances greater than what would fit in a standard soda can (12 fluid ounces, 350 milliliters, 350 grams) packed in carry-on bags and personal items. If the substance is in excess of the allowed amount, it won’t be permitted in the cabin of the aircraft.

There are some exemptions that can be transported in carry-on luggage only if they are in a sealed, damage-free package, even if they exceed the stated volume limit including baby formula, prescription medical powders, human remains, and cosmetic powders purchased at Duty Free that are sealed and inside a STEB.

Please note that some foreign governments who perform this screening at central checkpoints may follow more strict measures, including confiscating and disposing of powder-based substances in excess of permitted quantities. We recommend all customers place any items that resemble powder in checked baggage to avoid any disruption to travel.

The Transportation Security Administration (TSA) recommends arriving at the airport at least three hours before your international flight, if possible, to allow time for the additional security measures.

For more information, please visit the DHS link below. You may also contact @AskTSA with specific questions and TSA customer service.

U.S. Dept of Homeland Security @AskTSA

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