FAQ About Car RentalsPlease browse the most frequently asked questions by our customers and you may easily find the answer to your question:

All online bookings of hotel and car rental services will generate confirmation with the number assigned by the hotel or car rental company. We do not issue any vouchers to confirm this type of transaction.

Our rates are guaranteed in Canadian dollars. For most bookings, there is no requirement for a credit-card number for holding the reservation, although it is required at the time of pick-up. Only specialty vehicles may require a credit card guarantee or deposit.

Print or email the online confirmation from CheapOair.ca. This confirmation number from the car rental company is all that is needed, other than a valid driver's license and a major credit card. We do not recommend using debit-cards to pay for car rentals. Some car rental companies may also require a good driving record as a pre-requisite to rent a car, and they may check this at the time of rental, when the actual rental agreement is completed.

In Canada most car rental companies have a minimum rental age requirement of 25. There are exceptions but the renter must pay a surcharge fee. For corporate travelers, renting a car for business, you can enter a Corporate Discount (CDP) number at the time of booking and your clients may not be subject to this minimum age restriction, depending on the car rental company. In Europe, foreign driver's restrictions vary from country to country. Drivers need to be at least 18 in most countries and have a valid driver's license. Please check the official website of the rental company for the country your clients are traveling to. These sites generally have age restrictions posted there, as well as information regarding seat belt laws and speed limits. These requirements can change often and MUST be verified before arriving at the rental car location.

It isn't required, but it can't hurt. It costs approximately C$20 to purchase an International Driver's Permit (IDP), which is simply a translation of a valid U.S. driver's license. This document can prevent a lot of problems for clients driving abroad, especially if they are driving in a country where they don't speak the language, or in a non-tourist area. Per the U.S. State Department only two companies are allowed to issue IDPs.

Collision and comprehensive coverage for any damage that the car rental company will hold you liable for. Description of coverage

You are covered up to C$25,000 for damages to the car that the car rental company holds you liable for. Description of coverage

Call Travel Guards toll free number 866 385-4839 and refer to product number 008484 P1 1/09.   Description of coverage